Liebeck v. McDonald's: Trial Prep
Albuquerque, 1994. Your 79-year-old client suffered third-degree burns from 190°F coffee. Take it to verdict.
The situation
You are lead counsel for Stella Liebeck, a 79-year-old grandmother who suffered third-degree burns over 6% of her body — including her groin, inner thighs, and buttocks — when a cup of McDonald's coffee spilled in her grandson's parked Ford Probe. She spent 8 days in the hospital, underwent skin grafts, and incurred ~$10,500 in medical bills. You sent a demand letter for $20,000 to cover medicals and lost income. McDonald's countered with $800. Mediation failed at $225,000. Trial begins Monday in Bernalillo County District Court before Judge Robert Scott. Your job: prove McDonald's served coffee at a defectively dangerous temperature, knew it caused burns (700+ prior complaints), and acted with conscious disregard sufficient for punitive damages.
Context
- McDonald's Operations Manual mandates holding coffee at 180–190°F — 30–40°F hotter than home coffee makers.
- Discovery produced 700+ prior burn complaints between 1982–1992, including infants and other third-degree cases.
- McDonald's quality assurance manager Christopher Appleton testified coffee at this temperature is 'not fit for consumption' as served.
- Defense will argue contributory negligence: Liebeck held the cup between her knees and removed the lid herself.
- New Mexico is a pure comparative negligence jurisdiction — any fault assigned to Liebeck reduces recovery proportionally.
- Punitive damages in NM require clear and convincing evidence of willful, wanton, or reckless conduct.
Your objectives
- Build a products liability theory under Restatement (Second) of Torts § 402A.
- Establish McDonald's actual knowledge of the burn risk to support punitives.
- Neutralize the contributory negligence defense with jury-ready framing.
- Prepare witness examinations: client, treating physician, thermodynamics expert, and the McDonald's QA witness.
- Draft a closing that ties medical horror to corporate indifference without alienating the jury.
Phases
Case theory & pleadings
Lock complaint, theory of liability, and damages model.
Discovery & depositions
Depose McDonald's QA, request the 700 prior complaints, retain experts.
Mediation & motions
NowFailed mediation at $225K. Brief motions in limine.
Trial — liability phase
Voir dire, openings, plaintiff's case in chief.
Trial — damages & closing
Medical proof, punitive evidence, closing argument.
Tasks
- File complaint: negligence, strict products liability, breach of warrantyMar 1994
- Depose Christopher Appleton (McDonald's QA Manager)Jun 1994
- Retain Dr. Charles Baxter (burn expert, Parkland)Jun 1994
- Draft motion in limine to admit 700 prior complaints under Rule 404(b)Aug 1, 1994
- Prepare Stella Liebeck for direct examinationAug 5, 1994
- Finalize jury instructions on punitive damagesAug 6, 1994
- Rehearse opening statement (15 min target)Aug 7, 1994
- Build demonstrative: temperature vs. burn-time chartAug 7, 1994
Inbox for this scenario
Open inboxStella Liebeck · Your client
Jul 28, 1994Are we sure about going to trial?
Mr. Morgan, I keep thinking about the mediation. $225,000 was more money than I've ever seen. My daughter says we should take what McDonald's offers next. But I want them to lower the temperature. Tell me honestly — can we win?
Tracy McGee · Defense Counsel, Wright & McGee
Jul 30, 1994Re: Final settlement posture
Counselor, our client's position is unchanged. We will not pay punitive-level damages for a spill the plaintiff caused herself. See you Monday. We will be moving in limine to exclude the prior complaints as irrelevant 404(b) propensity evidence.
Dr. Charles Baxter · Expert Witness, UT Southwestern
Jul 29, 1994Trial testimony — confirmed availability
I'm confirmed for Wednesday. My demonstratives show full-thickness burns in 2-7 seconds at 190°F vs. 20+ seconds at 160°F. Send me the defense's expert report — I want to be ready for cross on the 'consumer expectation' angle.
Judge Robert Scott · Chambers, 2nd Judicial District
Jul 27, 1994Pretrial conference — Friday 9 AM
Counsel: I want both sides prepared to argue the motions in limine Friday. I will not entertain late filings. Jury selection begins promptly at 9 AM Monday. Bring proposed jury instructions in triplicate.
Ken Wagner · Co-counsel
Jul 30, 1994Voir dire strategy
I've drafted the juror questionnaire. Key strikes: anyone who's worked in fast food management, anyone who's said 'frivolous lawsuits' in the past 30 days, and tort-reform sympathizers. Want to review tonight?
Nancy Liebeck-Tiano · Client's daughter
Jul 31, 1994Mom is nervous
She didn't sleep last night. She's worried about showing the photos in court. Can we talk through what direct will look like before Monday?
Success criteria
- Jury instructions include strict liability, negligence, and punitive damages.
- Expert testimony admitted on burn thresholds (Dr. Knaff: 180°F coffee causes 3rd-degree burns in 2–7 seconds).
- Demonstrative evidence (burn photographs, temperature chart) survives Rule 403 objection.
- Closing argument anchors compensatory at full medicals + pain/suffering and punitives at 1–2 days of coffee revenue (~$1.35M/day).
Stakeholders
- SLneutral
Stella Liebeck
Client / Plaintiff
- NTsupportive
Nancy Tiano
Client's daughter & caregiver
- KWsupportive
Ken Wagner
Co-counsel
- CBsupportive
Dr. Charles Baxter
Burn expert (Plaintiff)
- TMtense
Tracy McGee
Defense Counsel
- RSneutral
Hon. Robert Scott
Trial Judge
Deliverables
Motion in Limine — Prior Burn Complaints
in reviewBrief admitting 700+ prior burn complaints as notice evidence under FRE 404(b) and Rule 407 exception.
Opening Statement
draft15-minute narrative: a grandmother, a defective product, a company that knew. No legalese.
Direct Examination Outlines
draftLiebeck (sympathy + facts), Dr. Baxter (causation), Appleton-by-deposition (notice & policy).
Proposed Jury Instructions
pendingStrict liability (§ 402A), negligence, comparative fault, and punitive damages standard.
Closing Argument
pendingCompensatory anchor ($200K medicals + pain), punitive anchor (1-2 days coffee revenue ≈ $1.35M/day).
Trial Notebook
pendingTabbed binder: exhibits, witness outlines, jury instructions, motions, deposition designations.
Competencies assessed
- Legal Research & Doctrine84 / 100
- Trial Advocacy70 / 100
- Witness ExaminationWeight 20%
- Evidentiary StrategyWeight 15%
- Client Counseling & EthicsWeight 10%
- Persuasive WritingWeight 10%